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Frequently
Asked Questions
Will
the address I receive be a street address, or is it a PO Box? Do the packages
sent to my address have to be from merchants, or can I receive mail from
individuals as well? How often
is my mail sent to me? Is all my
mail sent individually or do you combine it into one parcel? How do you
send my mail? What services do you use? Within the UK: Royal Mail, Parcelforce Worldwide Within Europe: Airmail, GLS and UPS Rest of World: Airmail, UPS, EMS How long can
I keep my mail in my UK address for? Will you be
able to send my mail to me when I’m travelling? Are my details
safe with you? Do you sell my details to other companies? How safe is
my mail when it’s in your care? Can I have
more than one name with my address? What would
my address look like? Your Name/Your
Company You can choose from any available box number, and change the word Box to a word of your choice (Room, Department, Suite etc) How much does
membership cost, and what are the prices for forwarding mail? What
payment methods do you accept as payment? Members can then have the choice of topping up their account with funds when you need to, or we can bill you whenever a payment is due. Do you take
other currencies? PayPal will automatically convert your card payment into Pounds Sterling, to make the process easier. What about
import fees? As the United Kingdom is part of the European Union, any parcels moving within other European Union countries will not usually have charges imposed on them. Are you able
to send money on my behalf? Overseas residents can also apply for a UK pre-paid credit card here. Can you scan
and email me my mail instead of forwarding it? How quickly
after signing up can I use my address? How do I contact
you? Are there
any items I cannot receive at my address? Where can
I find information about what I'm not allowed to import into my country? |
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